See Every Call.
Coach Every Agent.
Manual QA catches 2% of issues. Our AI analyzes 100% of your calls in real-time— finding what humans miss.
Hello, thank you for calling. How can I help you today?
2% vs 100%. You choose.
Traditional QA reviews a fraction of your calls. We analyze every word, every pause, every sentiment—in real-time.
Everything you need to see everything
Complete visibility into every customer interaction. No more blind spots. No more guessing.
100% Call Coverage
Every call analyzed. Every word captured. No more random sampling or missed issues.
AI-Powered Analysis
Advanced AI scores calls against your custom criteria with human-level accuracy.
Compliance Monitoring
Automatic detection of required disclosures, script adherence, and regulatory compliance.
Agent Coaching
Track individual and team performance over time with actionable coaching insights.
Real-Time Alerts
Get instant notifications when calls need attention. Never miss a critical issue.
Deep Analytics
Sentiment analysis, keyword tracking, and trend visualization across all calls.
Get started in 3 simple steps
From integration to insights in under 5 minutes
Connect Your Calls
Integrate with your phone system in minutes. We support all major platforms.
AI Analyzes Everything
Our AI transcribes, scores, and identifies key moments in real-time.
Improve Performance
Get actionable insights to coach agents and boost customer satisfaction.
See why teams love us
“Total View AI transformed our QA process. We went from reviewing 50 calls a week to analyzing every single one. The insights are incredible.”
“The ROI was immediate. We caught compliance issues we never would have found with manual sampling. This is the future of call center QA.”
“Our agents love the instant feedback. They can see exactly where to improve, and we've seen a 23% increase in customer satisfaction scores.”
Simple, transparent pricing
Start free. Scale as you grow. No hidden fees.
Starter
Perfect for small teams
- Up to 500 calls/month
- Basic AI analysis
- 5 quality criteria
- Email support
- 7-day data retention
Professional
For growing call centers
- Up to 5,000 calls/month
- Advanced AI analysis
- Unlimited criteria
- Priority support
- 90-day retention
- Custom scorecards
- Team dashboards
Enterprise
For large organizations
- Unlimited calls
- Custom AI models
- API access
- Dedicated support
- Unlimited retention
- SSO & security
- Custom integrations
Frequently asked questions
Our AI achieves 99.2% transcription accuracy across various accents and audio qualities. We use state-of-the-art speech recognition models that continuously improve.
Most calls are fully transcribed and analyzed within 2-5 minutes, depending on length. You'll receive instant notifications when results are ready.
Absolutely! You can create unlimited custom scorecards with weighted criteria specific to your business needs. Our AI adapts to evaluate exactly what matters to you.
Yes. We use enterprise-grade encryption (AES-256) for all data at rest and in transit. We're SOC 2 Type II compliant and GDPR ready.
We integrate with all major phone systems including Five9, Genesys, NICE, Talkdesk, RingCentral, and more.
Yes! Start with a 14-day free trial on any plan. No credit card required.
Stop flying blind.
Start seeing everything.
Join hundreds of call centers that have transformed their QA process with Total View AI.
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